Frequently Asked Questions

Cash on Delivery

Is Cash on Delivery available?

Yes. Cash on Delivery is available all across Pakistan. You pay the courier when your parcel arrives at your door.

Will you confirm my order before delivery?

Yes. Our team calls or sends a WhatsApp message to confirm every Cash on Delivery order before it ships, so please keep your number reachable.

Delivery

How long does delivery take?

Most orders reach Karachi, Lahore, and Islamabad within 3 to 5 working days. Other cities may take a little longer.

How much is delivery?

A small flat charge applies, and orders above our free-shipping threshold ship free. The exact amount is shown at checkout.

Returns

What is your return policy?

You can request a return within 7 days of delivery, as long as the product is unused and in its original packaging. Just WhatsApp us with your order number.

Safety

Are your products safe for babies?

Yes. Every product is selected with one question in mind: would we put this on our own baby? We focus on baby-safe materials and quality checks.

Sizing

How do I choose the right size?

Each product page lists the age group and size details. If you are unsure, message us on WhatsApp and we will help you pick the right fit.

General

How can I contact you?

The fastest way is WhatsApp at 0344 4526841. You can also email orderyfy@gmail.com or use the form on our Contact page.